A unique, clean and welcoming place, warm and cold temperature, humid and dry climate with aromatherapy.
The location recalls nature and all its elements, a nest where to regenerate body and mind.
Esperienze sensoriali uniche e personalizzate in ambienti puliti, sicuri e igienizzati. La Mountain Spa propone Spa Experience personalizzate con area Benessere riservata in esclusiva. Spa Experience è la Carta del Benessere, un menù dal quale si può scegliere l’Esperienza sensoriale più adatta alle proprie esigenze.
Tamara & Diego
GENERAL TERMS AND GENERAL SERVICE CONDITIONS
Before entering the SPA or the Massage Room, please remove jewelery, watches and leave your valuables in the room. Hotel staff is not responsible for the loss of items. We recommend that you show up at the reception desk 5-10 minutes before the agreed time to complete the health assessment form and enjoy peacefully our services.
For the safety of the hotel guests it is forbidden to enter the SPA under the influence of drugs and alcohol; the hotel reserves the right to immediately suspend the wellness program without any reimbursement, to anyone on drugs and / or alcohol or behave in such a way as to disturb other guests . In these cases the structure reserves the right to expel the guest from the Structure without any refund and report the incident to the competent authorities.
CANCELLATION POLICY
To respect the reservation of other customers, please be aware that we can not extend the treatment time or the spa session if you arrive later than the scheduled appointment. Likewise, the payment will be fully collected. If you need to cancel the treatments or the Wellness path, please do it 48 hours in advance, no penalty will be applied.
Cancellations within 24 hours before the appointment will be reimbursed at 50%, no shows and cancellations on the same day will not be refunded under any circumstances, for any reason.